Return:-

You can initiate a return return request within 15 days of delivery/as per the product description details.

There are certain items which are not returnable:

Refund:-

Post the return your refund will be initiated within 48 hours after the product has been reached back to our ware house and passed through quality inspection.

For Prepaid orders refund can either be processed in the wallet instantaneously or will be processed to the same account from which the payment made within 7 – 10 working days.

For cash on delivery orders refund can either be processed in the wallet instantaneously or will be processed through NEFT to the bank account given by you within 3-5 working days.

Can I cancel my Order?

Yes. You can cancel your item(s) until we start processing your order. Your order will be in Order confirmed status while it is eligible for cancellation.

How do I check the status of my order?

ou can check the status of your order by clicking Track Order on the “MS COLLECTIONSS” page post account login.

Once your order is placed, we will send you confirmation of your order details by e-mail and whatsapp msg

Again, once we dispatch your shipment, you will be notified via whatsapp message

Your tracking link may take up to 24 hours from shipping date to get activated.

In case of any unusual event which delays your order, you will receive an update from us.